REAL-TIME PERFORMANCE EXPERTS.
Why we exist.
Today, only 20% of teams say they are high performing.
A staggering statistic that means countless businesses, teams and individuals are falling short of their true potential.
The problem. Teams and individuals are blind to essential qualities of high performance, like trust. Conventional performance management is flawed. It is subjective, infrequent, and incomplete.
The solution. A new approach. Analyse performance as it happens. Shift from subjective to objective. Uncover valuable growth opportunities and action in real-time. This is how you make change stick.
We only work in real-time. We exist to solve underperformance.
What makes us different.
We are on a mission to change the world one performance at a time. We are obsessed with high performance.
We specialise in enhancing business, team and individual performance in real-time.
We identify and leverage the richest opportunities for change through real-time analysis.
We believe that the essential qualities of high performance are observable in our daily actions and interactions. If they are visible then they can be measured.
By uncovering the truth, businesses, teams and individuals are no longer blind to their performance. They gain power and choice. Every project is unique. They all start with a blank sheet.
Principles.
Real play not role play.
We enhance performance in action and not in workshops. Think of it like Olympic coaches working with athletes in between their events, not just in practice! We are there, in meetings and projects, ensuring growth and improvement happens in action, not in a staged setting.
Fact not fiction.
We elevate performance from reality, not the stories told after the fact. Imagine Doctors having to diagnose illnesses without being able to do any examination! By being there during the action, we analyse real moments so the interventions are richer, and change sticks.
Now not never.
We seize the rich moments that happen in real time, not in rehearsals. Imagine photographers who only get told about the perfect shot – they’d miss the chance to capture it! With interventions in action, those fleeting opportunities for growth aren’t lost forever.
Our approach.
Embark on a real-time approach to elevate performance. An embedded process with frequent real-time touch points.
Our approach includes a carefully curated mix of real-time analysis, team or individual coaching, in-action feedback, and actionable recommendations that have impact within the flow of everyday tasks, projects, and meetings. This method inspires businesses, teams, and individuals to change behaviours necessary to achieve higher performance.
We offer three products that can be tailored for business, team or individual outcomes.
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Launch.
Use Case. Catalyst to build a performance culture in a business, set up a new leadership team for success, or support an individual to transition into a new role.
Duration. 4 to 6 weeks
Cost. From £6k flat fee
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Align.
Use Case. Reset a performance culture in a business, recalibrate an established team or set up an individual for long term success.
Duration. 3 to 6 months
Cost. From £5k per month
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Embed.
Use Case. Establish a performance culture in a business, support a team to achieve a critical objective or enable an individual to explore significant change.
Duration. 6 months plus
Cost. From £6k per month
Trust
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Focus
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Decision Making
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Feedback
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Collaboration
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Innovation
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Communication
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Psychological Safety
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Trust • Focus • Decision Making • Feedback • Collaboration • Innovation • Communication • Psychological Safety •
We analyse and action in real-time.
Our impact.
Outcomes of enhancing performance in real-time.
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Increased revenue as a direct result of enhanced employee performance and productivity.
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Improved profit margins with an increase in operational efficiency and decision making resulting in a measurable cost reduction.
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Higher customer satisfaction and retention rates as a result of better service and product quality.
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Enhanced productivity, output and completion rates.
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Increased innovation and faster time to market for new products or services.
Founder Story.
Ross Hunter is a high-performance enabler who has been elevating performance in businesses, teams and individuals for over two decades. His deep expertise and passion lies in enhancing performance in real-time.
Ross’ experience of high performance began in elite sport, as a player and coach, competing on the World stage, then in a Global Consultancy, partnering with start ups, SMEs and worldwide brands, to most recently as part of a FTSE 20 organisation that has consistently outperformed its competitors on the Stock Market.
Through his extensive experience, Ross has observed that businesses teams and individuals, often lack awareness of their own human performance, especially when it comes to key qualities like communication and building trust. Traditional performance management and reviews are flawed—inefficient, subjective and infrequent. Diagnosis of performance is often based on hearsay. Even when teams and individuals recognise their underperformance, their solutions are typically limited to away days, retreats or offsite interventions, out of context, where individuals present their best selves and share stories, resulting in minimal lasting change.
A new solution is needed. As Head Coach of an International Blind Sports Team, Ross witnessed first hand how each player, despite their blindness, had a clear understanding of their performance. The difference. Feedback was not optional but essential. Analysis of performance happened in real-time. Players received feedback and information from teammates in the moment, ensuring that valuable insights were factual, frequent, timely and enhanced future performance.
Ross’ innovative approach stems from this experience. By using researched theories on performance and real-time analysis, he makes intangible concepts like trust and leadership visible. Once visible, these concepts can be analysed and understood in real-time. This gives businesses, teams, and individuals, the insights they need to make informed and objective decisions about how to perform in the future. This is the foundation of Real-Time.
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Talent Partner and Head of Coaching at RELX
RELX, a leading FTSE 20 corporation, operates on a global scale, with a workforce of over 35,000 individuals worldwide.
Ross's journey within RELX was one of progressive responsibility and impact. Beginning as the Head of Coaching, Ross spearheaded initiatives to fortify the coaching culture, instilling coaching skill, and integrating coaching seamlessly into everyday operations.
Ross then assumed the pivotal position of Talent Partner, coaching business critical teams and individuals to high performance in real time, steering the global leadership strategy, and driving the execution of the Talent agenda. In this role Ross began to understand how ineffective performance analysis and management was in enabling higher performance.
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Consultant Lead at EY Lane4
Ross pioneered initiatives centered on Teams, Leadership, and behaviour change, to enable higher performance in a diverse portfolio of global businesses. From start ups to worldwide brands, in a mix of sectors, Ross was responsible for client needs from inception to fruition, until the desired behavioural shifts and team transformations were firmly established.
In addition, Ross served as a distinguished keynote speaker, employing the power of storytelling and drawing from his extensive experience in international-level sports to actualize the concepts of trust, feedback, coaching, and leadership, enriching audiences with invaluable insights.
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England Cricket Head Coach and Professional Cricketer
Ross has joined an acclaimed list of England Cricket coaches. He is the 21st coach of an England Cricket Team and is recognised as one of the top 1% highest qualified coaches in the UK.
Ross had responsibility of nurturing and guiding the England Blind Cricket Team, steering them through the rigors of international competitions, including World Cups, as well as competing in home and away tours against the World’s best opposition.
As a Head Coach of an international team, Ross’ duties encompassed the comprehensive analysis, development, and coaching of the squad to unlock their full potential in real time. This was the catalyst for Ross’ expertise in maximising performance in the flow of action, and an opportunity to explore trust and feedback in a unique team. Both of which were pivotal to their success and essential rather than a choice.
Before that, Ross began his journey as a Professional Cricketer himself, competing Internationally in a World Cup. This is the foundation for Ross’ obsession with high performance and the actualisation of true potential.
Elevate performance in real-time. Analyse, understand and change behaviours in the moment. Too often, we tackle these things out of context and away from reality.
— Ross Hunter
Media.
Real time feedback with England Cricket.
‘Always a better way’ with England Cricket.